Privacy notice

We welcome you to our website and appreciate your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU General Data Protection Regulation (GDPR) and the country-specific implementation laws applicable to us. With the help of this privacy notice, we inform you comprehensively about the processing of your personal data by Alexander Wiegand SE & Co. KG and your rights.

Personal data is the information that makes it possible to identify a natural person. This includes, in particular, name, date of birth, address, telephone number, e-mail address but also your IP address. Anonymous data exists if no personal reference can be established to the user.

1. Responsible body
2. Data protection officer and data protection coordination
3. Scope
4. Your rights as a data subject
5. General processing of your data
6. Processing of your data on this website
14. Processing of your data within the framework of our presence in social media
15. Processing of your data on the WIKA IIoT platform and its apps

1. Responsible body

WIKA Alexander Wiegand SE & Co. KG
Alexander Wiegand
Alexander-Wiegand-Straße 30
63911 Klingenberg – Germany

Contact information
Phone: +49 9372 132-0
Fax: +49 9372 132-406
E-mail: [email protected]

2. Data protection officer and data protection coordination

Data protection officer
atarax Unternehmensgruppe
Luitpold-Maier-Str. 7
D-91074 Herzogenaurach

Contact information

In addition to the data protection officer, we have set up a data protection coordination office. It is the point of contact for all data protection issues.

WIKA Alexander Wiegand SE & Co. KG
Data protection coordination
Alexander-Wiegand-Straße 30
63911 Klingenberg – Germany

Contact information
[email protected]

3. Scope

This privacy policy applies to the processing situation listed below. It does not apply to the handling of personal data within the employment relationship.

4. Your rights as a data subject

First, we would like to inform you about your rights as a data subject. These rights are standardised in Art. 7 and 15 – 22 of the GDPR. They include:

  • Right to withdraw your consent (Art. 7 para. 2 of the GDPR),
  • Right of access (Art. 15 GDPR),
    You have the right to get information on whether and, if yes, which personal data we process unless this affects third-party rights and freedoms.
  • Right to erasure (Art. 17 GDPR),
    You may request erasure of your personal data unless this does conflict with any law or our overriding interest.
  • Right to rectification (Art. 16 GDPR),
    You may request the rectification of the data we have stored about you.
  • Right to data portability (Art. 20 GDPR),
    You may request us to transfer your personal data to you or a third party determined by you if they are processed by automated means and either processed by us based on your consent or a contract. This is only possible if third-party rights are not adversely affected.
  • Right to restriction of data processing (Art. 18 GDPR),
    You may request to restrict processing under certain conditions mentioned in the GDPR.
  • Right to object to processing of data (Art. 21 GDPR).
    On grounds relating to your particular situation, you may request that we stop processing activities that we are carrying out due to our overriding legitimate interest unless we have compelling legitimate grounds or unless we need it for the assertion, exercise or defence of legal claims. This also applies to profiling based on such legal basis.

To assert these rights, please contact our data protection coordination. The same applies if you have questions regarding data processing in our company; we will gladly answer them. If you already are a WIKA customer, supplier or employee or former employee, you are also welcome to contact your known contact person. This may be the case, for example, if you wish to notify us of changes regarding your contact details. Irrespective of that, you are entitled to lodge a complaint with a supervisory authority in matters of data protection.

Rights to object for direct advertising
If you object to the processing of data for direct advertising purposes, we will no longer process your personal data for these purposes. This objection can be made any time in an informal manner without incurring any costs other than the transmission costs according to the base rates. Please contact [email protected], if possible.

5. General processing of your data

Generally collected data from web-based applications and services
For the purpose of ensuring the security, availability and quality of our web-based services such as website, online shop and Customer Portal, we process the following data in accordance with Art. 6 para. 1 pt. c in conjunction with Art. 32 of the EU GDPR:

  • Name of the internet service provider
  • Information about the website from which you are visiting us
  • Web browser and operating system used
  • IP address assigned by your internet service provider (in anonymous form)
  • Requested files, transferred data volume, downloads/export of files
  • Information about the web pages you visit within our website, including date and time

This data is processed for two years.

Automated case-by-case decisions
We do not use any purely automated processing processes to bring about a decision.

The purposes of processing
Regardless of the individual processing purposes, which we will present to you in detail in the following, we reserve the right to process data if it is absolutely necessary for the assertion, exercise or defence of legal claims and if no legal provision precludes this.

Disclosure of personal data
Generally, we do not disclose your personal data to third parties. In cases in which it is necessary to process your request or to fulfil a contract or execute pre-contractual measures, data is transmitted within WIKA Group. For certain processing situations, we contract selected service providers, whom have been contractually obligated to data protection. Insofar as we are unavoidably affected by an obligation of disclosure by legal requirement or official order, in addition to the other recipients mentioned in detail, further recipients may be the bodies required in each single case.

6. Processing of your data on this website

Our websites utilise cookies in several places. These are small text files which your browser stores on your computer (locally on your hard drive). Generally, the legal basis for the use of cookies is your consent in accordance with Art. 6 para. 1 pt. a of the GDPR, which you have given by means of your settings in the consent management system (“cookie banner”). The cookies used are explained in detail there. You may withdraw this consent any time by deleting the cookies and then setting or rejecting cookies as you desire.

Irrespective of that, we use the “Cookie consent” cookie due to our legal obligation to obtain and prove your consent for certain processing situations in accordance with Art. 6 para. 1 pt. c of the GDPR in combination with Art. 7 of the GDPR. Furthermore, in accordance with chapter 25 TTDSG (German Telecommunications and Telemedia Data Protection Act), we use cookies that are essential for the operation of the website or a service that you have expressly requested. They are individually described in the cookie banner.

We use cookies to make our service more user-friendly, effective and safe. Furthermore, we use cookies, as they allow us to analyse how users use our websites. Thus we are able to tailor the contents to the requirements of the user. Cookies also make it possible to measure the effectiveness of a particular advert and show us where best to place it depending, for example, on the topics the user is interested in.

Most of the cookies we use are so-called “session cookies”. These are automatically deleted after your visit. Permanent cookies are deleted from your computer automatically when their period of validity has expired or if you delete them yourself before they expire. Most web browsers accept cookies automatically. However, you can usually change the settings in your browser. Please note: If you deactivate the setting of cookies, the functions of our website may no longer be fully usable.

Links to other websites
Our website also includes – clearly marked – links to the internet presences of other companies. If there are links to websites of other providers, we have no influence on their contents and their handling of personal data. Therefore, we shall not be responsible or liable for any of these contents. The respective provider or operator of the pages is always responsible for the content of these sites and the declarations of data protection valid there.

At the moment of establishing the link, the pages linked-to were checked for any possible infringements or noticeable violations of the law, which at that time could not be identified. A continuous control of the contents of the linked-to websites, however, is not reasonable without any specific evidence of a violation of the law. As soon as such violations of the law become evident, we will remove such links promptly.

YouTube videos
On some pages of our internet presence, embedded YouTube videos are used. YouTube is a service of Google LLC., Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The company's privacy policy can be found at If you call a page, the contents is retrieved from YouTube (preview image, for example) and then shown. The video is then retrieved from YouTube only after you have clicked and thus given your consent in accordance with Art. 6 para. 1 pt. a of the GDPR.

We would like to point out that you leave the scope of application of this privacy notice when you change to the YouTube website and that we neither know how your data is further processed by Google nor have we control about it.

User profiles / web tracking procedures
We use various analysis tools on our website to improve your user experience. In the cookie banner, we ask for your consent in accordance with Art. 6 para. 1 pt. a of the GDPR. The individual tools are described in more detail below.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC., Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses cookies that allow to analyse how users use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

By activating IP anonymisation on this website, your IP address will be truncated by Google within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the whole IP address be first transferred to a Google server in the USA and truncated there.

Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them with other services relating to website activity and internet usage. The IP address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google.

Sessions and campaigns stop after a certain amount of time. By default, sessions will end after 30 minutes of no activity and campaigns after six months. The personal data of users will be deleted or anonymised after 14 months. For more information about Terms of Use and Privacy, please visit and

You can also prevent the collection of the data generated by the cookie about your use of the website by Google, and the processing of these data by Google, by downloading and installing the available browser plug-in from the following link []. An opt-out cookie is stored on your device for this. If you delete your cookies, you must click this link again. Please note that on this website Google Analytics has been extended by the code “gat._anonymizeIp” in order to ensure the anonymous collection of IP addresses (so-called IP masking). We also use Google Analytics to analyse data from AdWords (see also Google AdWords) as well as the data from the Google advertising functions, purely for statistical purposes. If you do not wish this, you may disable it in the Ads Preferences Manager ( or

Google processes your personal data also in the USA based on the EU standard data protection clauses (

Google AdWords Remarketing & Conversion Tracking
This website uses the features of Google AdWords Remarketing to advertise this site on Google's search results, as well as on third-party websites. The provider of the service is Google. For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit.

Processing is based on your consent in accordance with Art. 6 para. 1 pt. a of the GDPR. Any further processing of data will only take place if you have consented to Google linking Google's internet and App browsing history to your Google account and using information from your Google account to personalise ads you view on the web.

This website uses the Google AdWords online advertising program and Google's conversion tracking as part of Google AdWords. We use the offer of Google AdWords in order to draw attention to our offers from external websites with the help of advertisement (Google AdWords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. This gives us the opportunity to show you advertisements that are of interest to you and to make our website more attractive to you.

The conversion tracking cookie is set when a user clicks on a Google-served AdWords ad. These cookies usually lose their validity after 90 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we may recognise that the user has clicked on the advertisement and has been redirected to this page. Each Google AdWords customer receives a different cookie. Cookies thus cannot be tracked through the websites of AdWords advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

You can permanently disable the setting of cookies for ad preferences on Google at the following link:

Alternatively, you can visit the Digital Advertising Alliance at to find out about setting cookies and how to make settings. Finally, you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general.

Where applicable, Google LLC transfers personal data to the USA on the basis of the EU standard data protection clauses ( For more information and privacy policy regarding advertising and Google, please visit:

Google reCAPTCHA
This website uses Google reCAPTCHA v3, a service provided by Google LLC., Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google reCAPTCHA uses cookies. Furthermore, information about your browser and existing Google cookies is read and your interaction with the website recorded. We use Google reCAPTCHA on all internet pages on which you can communicate directly with us, for example via contact form or comment. The information about your use of this website in this context is usually transmitted to a Google server in the USA and stored there.

On our behalf, Google will use this information to decide whether an entry has been made by a person or a machine. This enables an efficient and user-friendly spam and bot protection and serves the security and availability of this website. The IP address provided by your browser as part of Google reCAPTCHA will not be merged with any other data held by Google unless you are connected to your Google account and unless cookies from Google or one of its affiliates are stored on your computer.

For more information about privacy, please visit

Should you withhold your consent to the storage of cookies and the execution of scripts, or prevent us from doing so by setting your browser software accordingly; in this case you will not be able to use all the functions of this website to their full extent. In particular, you will not be able to comment or use the contact form. The basis is our legal obligation in accordance with Art. 32 of the GDPR to ensure confidentiality, availability, integrity and resilience of our systems.

Google processes your personal data also in the USA based on the EU standard data protection clauses (

LinkedIn – Insight tag
Subject to your previous consent in the cookie banner in accordance with Art. 6 para. 1 pt. a of the GDPR, this website uses the analysis and conversion tracking technology of LinkedIn Inc. (“LinkedIn”), LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. With the above-mentioned technology from LinkedIn, more relevant, interest-based advertising is displayed. The legal basis for the processing is our legitimate interest in customer-oriented marketing Art. 6 para. 1 pt. f. GDPR.

We pursue the purpose of customer-oriented marketing. We also receive aggregated and anonymous reports from LinkedIn on advertisement activities and information about how you interact with our website. However, LinkedIn is able to associate the visit to our page with your LinkedIn user account.

We have no control over the information that LinkedIn collects through this, nor the extent of the information collected by LinkedIn. We also have no knowledge of the content of the data submitted to LinkedIn. Further information on LinkedIn's privacy policy can be found here:

You may object to the analysis of your usage behaviour by LinkedIn and the display of interest-based recommendations (“opt-out”); click on “Decline on LinkedIn” (for LinkedIn members) or “Decline” (for other users) at

Microsoft Dynamics For Marketing
Subject to your previous consent in the cookie banner in accordance with Art. 6 para. 1 pt. a of the GDPR, this website uses Dynamics For Marketing (“Dynamics”) of the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Further information on data protection can be found at This allows us to show you more relevant advertisements based on your interests.

We also use Dynamics to electronically send you relevant information about the company, its products, services and events – subject to your explicit consent in accordance with Art. 6 para. 1 pt. a of the GDPR or, in case of existing customers, based on our legitimate interests in accordance with Art. 6 para. 1 pt. f of the GDPR.

We process your data until they are longer needed for these purposes, you object to processing or you withdraw your consent. To claim your rights as a data subject, please contact us at [email protected].

Microsoft Omnichannel D365 chat
This tool from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA) allows you to chat with our employees directly on our homepage. Subject to your previous consent in the cookie banner in accordance with Art. 6 para 1 pt. a of the GDPR, the following personal data is collected and stored when you use this tool:

  • Name and e-mail address of the user
  • Corresponding IP address
  • Date and time of the respective chat entries
  • Chat record

Further data will not be saved. The data is required to enable us to contact you and to send you appropriate replies. The data will be stored after your chat with us in order to be able to access the data at a later point in time for clarifying facts, if necessary. Data is stored until the data is no longer needed for the stated purpose or you withdraw your consent or you assert your rights as a data subject and there is no storage obligation. As a rule, the data will be deleted after 6 months.

When using Omnichannel chat, data may also be processed in third countries. In order to ensure the security of your personal data, we have agreed guarantees in accordance with the EU standard data protection clauses (Art. 46 para. 2 pt. c and d GDPR).

Contact requests
We collect and process the following data for a contact enquiry:

  • Surname, first name
  • Company, department
  • Address (street, house number, postal code, city, country)
  • Phone, fax
  • E-mail
  • Your message
  • Value-added tax identification number
  • Customer ID

The scope of the requested information may differ in the individual forms. A distinction is made between mandatory and optional details.

15. Processing of your data on the WIKA IIoT platform and its apps

If you have access to the WIKA IIoT platform on the basis of a separate contract with us and/or when using the official WIKA apps, personal data will be processed by us in the following ways.

Purposes and legal bases of data processing
The purpose of processing is

  • to provide you with the data from your WIKA instrument in the cloud
  • to provide you with the scope of operation of the cloud offer,
  • to enable you to log in,
  • to inform you by SMS or email about deviations in the operating parameters configured by you or about unit failures,
  • to give you access to the ticket system provided for you.

The data processing is necessary to fulfil the contract concluded with you (contract of use) in accordance with Art. 6 para. 1 lit. b GDPR. It takes place exclusively in European data centres. Any additional data that you voluntarily provide to us will be processed on the basis of your consent in accordance with Art. 6 para. 1a GDPR.

Collected data and storage
The following data categories are processed for the purposes mentioned above:

  • Personal details (first name and surname, e-mail address)
  • Company name
  • Password hash
  • Usage data (IP address, timestamp of your logins, user agent)
  • Mobile telephone number for SMS messages
  • Asset geodata or addresses (optional)
  • If necessary, ticket contents

This data is stored until your account is deleted or, in the case of your usage data, for 180 days. If the data is required for the assertion, exercise or defence of legal claims, it will be stored for a further 3 years.

Recipients of data / categories of recipients
Access to your personal data is limited to the absolutely necessary extent at WIKA. To provide the service, we work with selected partners who have been contractually committed to WIKA's high data protection standards.

We do not disclose the processed data beyond this unless we are legally obliged to disclose it.

Please note that access to the ticket system requires a Microsoft account, which you must provide independently of us. This agreement between you and Microsoft is governed by Microsoft's privacy policy, which we have no control over and is not part of this policy.