Desktop Support Specialist

Pension scheme Good development opportunities Employee discounts Attractive remuneration system Work-life integration Health initiatives Flexible working hours

Sets up, repairs, configures and maintains PCs, Macs and laptops. Deploys and troubleshoots IP and analog phones, mobile devices, iPads, tablets, cell phones and etc. Installs and configures all types of business software, operating system service pack patches, hot fixes, software updates and upgrades. Sets up printers, peripherals, monitor stands, all equipment by utilizing basic network and server knowledge. Completes all desktop-related escalations from the Help Desk as assigned or directed by management. Performs ancillary duties as needed.

A+ Certification  2 year technical degree in Computer Science or equivalent experience required 2 years of experience as a PC Technician in medium to large corporate business environment preferred Experience in the following technologies preferred: Windows, Microsoft Exchange experience, IOS, Android and Blackberry expertise (intermediate-advanced), IP phone support experience, Active Directory (user management) Basic Networking and Server knowledge required Excellent communication and personal skills required Working courteously and professionally under pressure Able to work overtime if needed