Credit Controller

Pension scheme Good development opportunities Employee discounts Attractive remuneration system Work-life integration Health initiatives Flexible working hours Mobile working

Monitor and manage customer accounts to ensure timely payment of invoices. Ensuring customer payments are posted on a daily basis and customer balances are reconciled on a monthly basis. Raising credit notes where necessary. Assess and approve credit limits in line with company policy. Conduct credit checks on new and existing customers. Proactively chase overdue payments via phone, email, and written correspondence. Negotiate repayment plans where necessary. Escalate problematic accounts and recommend legal action when required. Prepare regular aged debt reports for management review. Identify trends and potential risks in customer payment behaviour. Support month-end and year-end processes with accurate debtor reporting. Build and maintain strong relationships with customers to resolve queries promptly. Ensure adherence to company credit policies and procedures.

Previous experience of working in an office environment, ideally as an accounts assistant or credit controller. Must be personable, approachable, presentable, and interactive, with a “hands-on” approach. Excellent communication skills required and ability to communicate at all levels within the organisation. Must be computer literate and comfortable with Excel – training will be provided for other software applications. Flexible attitude and willing to work additional hours when required. Strong organisational skills are required and the ability to prioritise workload effectively. Attention to detail and high standard of work is a must.