Solutions Implementation Engineer

Pension scheme Good development opportunities Employee discounts Attractive remuneration system Work-life integration Health initiatives Flexible working hours Mobile working

Streamline adoption and manage the technical onboarding of the customer project team, ensuring a great customer experience Conduct kick-off meetings to define goals, timelines and deliverables Proactive engagement maintaining regular communication to address concerns and provide insights for optimization Ensuring customer retention by fostering customer relationships and delivering ongoing value by analyzing data consumption, providing actionable insights and determining appropriate data package for their evolving business needs. Monitor customer health indicators, platform adoption, system utilization, and engagement levels to identify opportunities to improve customer outcomes and support subscription retention. Support early-stage technically complex sales calls for faster order intake Facilitate platform environment customization efforts presenting tailored sales demonstrations Support proof-of-value pilots through dashboard configuration, sensor connectivity, and data visualization activities. Enable the sales team to offer technically competitive “proof of value” pilots by leading customization efforts of dashboards, connected sensors and visualized data. Performs other ancillary duties as requested

Associate degree in Engineering Technology, Industrial Automation, Electronics, Instrumentation, or a related technical field with four (4) years of relevant experience required; Bachelor's degree in Engineering or related technical discipline preferred. Equivalent combinations of education and directly related experience will be considered. 3+ years’ experience in Technical Sales, Solution Architecture, or System Integration within the Industrial Automation, IoT, or SaaS sectors. Strong working knowledgeof industrial communication protocols, including LoRaWAN, Wireless HART, ISA100, Modbus, OPC-UA and MQTT Strong working knowledge of common sensor types: pressure, temperature, level, flow Working knowledge of IIoT platform integration with various business platforms Ability to balance technical solution delivery with subscription growth and customer retention objectives Strong listening and communication skills to tailor customer specific solution based on their needs Basic project management skills leading, coordinating, monitoring progress and driving deliverables. Highly organized and has effective time management skills Able to work cross functionally and inter-culturally Proficient with Microsoft Office & CRM Data analysis skills interpreting data, analyzing