Inside Sales – Field Service Sales, Italy
Pension scheme Good development opportunities Employee discounts Attractive remuneration system Work-life integration Health initiatives Flexible working hours Mobile working
Provides remote support to customers on both commercial and technical matters Prepares and issues commercial quotations to customers, collaborating with Area Sales Managers and sales agents where applicable Supports customers during pre-sales activities through to order receipt and assists them in identifying the most suitable technical product requirements Supports the Area Sales Manager in the continuous update and maintenance of the customer database (CRM) Monitors quotations and ensures appropriate follow-up activities are carried out Clarifies technical aspects of orders with internal sales specialists and aligns with the Customer Sales Team Leader on pricing, discounts, and margin-related matters Maintains regular contact with WIKA production units to optimize the quotation process, including the opening of Internal Requests when required Supports Area SalesManagers in continuously updating the customer database with information related to prices, discounts, customer master data, product master data, and guidelines
Technical / Scientific diploma or Technical / Scientific bachelor degree and 2+ years of experience English (written and oral) B2 level as a minimum Having an aptitude for technical discussions and understanding of product features Interested in frequent interactions with customers, business partners and colleagues Written and verbal communication skills, able to effectively transfer and interpret written and oral requests and requirements Knowledge of Process and Automation Instrumentation and its Applications is a plus but not a mandatory requirement